FAQ
Why no telephone number?
Due to staffing levels, in order to take care of customers at the counter, we don’t have a phone at our new location. When we were downtown, people in line complained about having to wait while we helped people on the phone, so that’s why we have this robust FAQ section.
What flavors of cupcakes, donuts, pretzels, etc do you have in stock today?
We have so many great flavors that we don’t set to a specific menu. Our bakers make a variety daily based on seasonal flavors and ingredients that have arrived. We are always striving to have a wide variety and to keep the case stocked throughout the day, but we can’t promise anything specific as treats come and go so quickly.
Can I order for delivery?
No, we are not able to offer delivery options at this time. We do not partner with ANY 3rd party apps (Uber Eats, Favor, DoorDash, Postmates, etc) and are not liable for their mistake or promises.
Can I order for shipping?
Yes! We ship a variety of our signature items through our partners over at GoldBelly.com
Can I order a cake?
Alas, the nationwide staffing shortage has affected us, so unfortunately, except for wedding cakes, our staff is still too small to make other types of cakes. Once we’re able to hire more bakers and get into the full swing of things, we’ll add cakes to our pre-order shop page.
Can I get a sculpted or custom designed cake?
We're SO sorry, but we do not offer sculpted cakes. Our tiny space does not have room to store all the different equipment we might need, our workbench does not all us to spread out, and our cake frostings are made with real buttercream instead of rolled-out fondant.
We also do not offer custom designed cakes as our tiny bakery staff is working their butts off (literally!) trying to keep up with our normal production orders.
Allergies and other dietary restrictions?
Ever since we opened in 2012, we tried to offer gluten-free, vegan, egg-free and other baked goodies for our guests with dietary restrictions, but it always was a difficult dance to ensure minimal cross contamination.
Please accept our apologies that we are no longer able to offer any items labeled with dietary restrictions.
These days with so many allergies and dietary preferences, ranging from mild to severe, we’ve made the difficult decision to go back to baking traditional recipes and will no longer offer anything “free from.” When it comes to ingredients, shared equipment and cross contamination, every person with an allergy or dietary restriction has a different “line” that can’t be crossed. Combine this with the current supply chain issues that are frequently changing ingredients and brands on us, and it’s unfortunately gotten to the point that it’s impossible for us to work within our tiny kitchens and maintain rigid dietary requirements.
It has also continued to get increasingly difficult to communicate the various dietary levels we can accommodate and we can’t risk the health and well being of someone because of a mis-understanding (for example, some “gluten free” customers are ok with shared fryer oil, but some can’t even eat anything that has touched a wooden utensil). This decision wasn’t made lightly, but is helped by the fact that there are now several outstanding places which are able to hyper focus on cross-contamination safety. The indies mentioned below offer GF, Vegan, and other options, and we’re delighted to recommend them:
BitterSweet
French Meadow
Glam Doll Donuts
Hark!
Hold the Wheat
Mixin’ it Up Bakery
Nadia Cakes
Nome made bakery
Sassy Spoon
Sift Gluten Free
Studio B bakery
Vegan East
THANK YOU for understanding, and thank you for being kind to our staff. If you have any questions, please connect with us at Info@AngelFoodMN.com.
How Do I Care for My New Baked Babies?
While we make everything as fresh as possible for you, we understand that sometimes you can't enjoy your treats right away. Here's our "Best Practice" guidelines:
Donuts: Best eaten the same day, but if you're ok with day-olds they are best kept in the box or bag they came in, just make sure it's closed. Do not refrigerate, unless there's a cream filling.
Cupcakes: We typically think cupcakes are good for about 2-3 days. Chocolate tends to last longer then vanilla based and if you have anything other than buttercream frosting please keep in the refrigerator. All cupcakes should be brought to room temp for about a hour for best flavor & texture.
Cakes: Un-cut cakes can typically get a good 2-4 days (again with chocolate lasting longer then vanilla). Please keep cakes in the refrigerator until the day you're planning on serving. At that point give them enough time to come to room temp (roughly 2-4 hours depending on size and temp) for best flavor & texture. While we can't promise anything, we've been known to snack on leftover cake for over a week (shhh... don't tell our Crossfit coaches!).
Can I order wholesale?
Thank you for your interest, but because we try to keep our prices reasonable for all customers, we're unable to offer a wholesale discount.
Payments & Cancellations
Payment due when order is placed.
Cancel less than 48 hrs in advance: Sorry, no refund...we’ve already started.
Prices subject to change without notice.
Donation & Fundraising Requests
First, thanks for thinking of our bakery for your fundraiser. Unfortunately, we have to pass on donation opportunities (gift cards or food) because soaring costs have made our margins razor thin. To keep our prices competitive, we had to make some difficult choices, but we hope this makes sense. Best wishes on a successful event.
Any other questions?
Please contact us with any other questions regarding ordering, media requests, kudos or concerns.